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4 key strategies to manage business growth


Andrew Moss • October 8, 2024

Rapid business growth is incredibly exciting but there are some pitfalls, too. In fact, when poorly managed, rapid growth can actually damage your business. That’s no reason to shy away from growth, but it is important to understand how to best manage it so that you can keep customer satisfaction high as your company expands. Let’s take a look at four key strategies to employ.

1) Hire the Right Team

The right team will make all the difference to your business growth. Focus on hiring employees who demonstrate a great attitude. You can train an employee up, but it’s very difficult to change a negative mindset. Of course, the right skills are important but in order to keep turnover rate low and morale high, you need to make sure that new hires fit in well with your company culture. Research by the BDC Network found that a positive company culture can increase operating income by 19% and earnings growth by 28%.

2) Stay on Top of Your Finances

When your profits and revenue are rising, it’s tempting to sit back, relax and let your finances take care of themselves, but that would be a big mistake. No matter how well your company is faring, it’s important to create a budget and review it regularly. In fact, the faster your business is growing, the more attention your finances need.

Growth, revenue and cash flow changes mean that you will have to implement changes to your current system of financial management. Growth often comes with big costs, too, such as equipment repairs and new hires.

You may find yourself in need of financial guidance as your business expands. The time for DIY money management has well and truly passed. Now that your needs are more complex, it may be time to hire a virtual CFO so that you will have access to top-level financial advice without taking on the cost and commitment of an in-house hire.

3) Utilise Working Capital

Cash flow management is one of the biggest challenges of business growth. Often, a significant amount of spending is involved in preparation for growth and you may find your reserves running low, even as your profits and revenue soar.

A working capital loan can help enormously with funding a high volume of orders, securing new inventory, purchasing new equipment or hiring new team members. There are many different options available, so it’s best to speak to your accountant about the right one for your business.


4) Focus on Your USP

As you grow, it’s important that you don’t lose sight of what makes your business unique. Your USP is what will make you stand out from the crowd and continue to attract success. Continue speaking directly to the audience that has gotten you this far and look for new and innovative ways to meet their needs.

Data and analytics are enormously helpful with this. AI tools can provide you with valuable feedback to show you what you’re doing well and which activities generate the most profit. This data can then inform your next steps. Keep an eye on this data, too, as new patterns may be revealed as your business evolves.

Business growth puts significant demands on business owners, but by hiring the right team, keeping a handle on your finances, utilising working capital and staying focused on your USP, it can be an amazing and exciting process that leads you towards success.


Call ADM Accountancy for expert advice with your business accounting on 01242 679767.



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By Andrew Moss March 6, 2024
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By ADM Accountancy February 7, 2024
If you're not using cloud accounting software for your small business accounts, then you're making your life much more difficult than it needs to be. The days of having to manually enter accounting data into outdated software programs are long gone. Cloud accounting simplifies the process by providing a range of features that make managing your finances much easier. Let's take a closer look at how. 1 - Easy access In the past, accessing accounting data could be difficult when there was no one at the office. With cloud accounting, you gain easy access from anywhere in the world, so you can review and manage your accounts no matter where you are. You can do it from your smartphone, tablet, or laptop, so you can keep up with your finances even if you're away from the office. 2 - Automated processes With cloud accounting, you can automate mundane tasks like invoicing and bill payments. This eliminates the need to enter data manually, saving you time and energy that can be put towards other activities. Automation also helps to prevent human errors, making your financial data more accurate. 3 - Real-Time collaboration Cloud accounting allows multiple users to access and collaborate on financial data at the same time. This makes it easier to have real-time conversations about financial issues and make timely decisions that can help your business grow. 4 - Automated data entry No more manually entering data into a system. With cloud accounting software, you can automate data entry for receipts and invoices so your workspace is always up to date. This also reduces data entry errors, giving you greater control over your finances. Plus, let's be honest: data entry is boring and time-consuming. Automation makes it easier and more efficient so that you can put your time and energy to better use. 5 - Security Cloud accounting software keeps your data far more secure than if it were stored locally. It's also updated regularly, so you can be sure that your data is always secure and up to date. And because multiple users can access the data at the same time, you don't have to worry about keeping track of multiple copies of documents. Should disaster strike and your system go down, your data will still be safe and secure in the cloud. 6 - Third-party app integration Cloud accounting software integrates with other third-party apps and services, allowing you to automate tasks like payroll and tax filing. For example, you can connect your cloud accounting software to an online payroll provider and have it automatically calculate employee salaries, deductions, and taxes. This integration also makes it easier to track expenses, giving you greater control over your finances. 7 - Simplicity Cloud accounting software simplifies your books and makes the process of managing your finances easier than ever. By automating mundane tasks, you can free up more time to focus on other important aspects of your business. Plus, simplified and centralised data makes it easier for you to understand what's happening in your business, meaning that you can make better and more informed decisions. Final thoughts Using cloud accounting software can make managing your business's finances easier and more efficient. With features like easy access, automated processes, real-time collaboration, automated data entry and third-party app integration, you can rest assured that your financial data is secure and up to date. Plus, you can use the extra time saved to focus on other aspects of your business, giving you a competitive edge. Founded in 2009, ADM Accountancy Services Ltd specialises in supporting small businesses and SMEs within the Professional Services sector, with all their accountancy needs. Speak to one of the team at ADM Accountancy on 01242 679767.
By Andrew Moss January 17, 2024
Missing payroll can be a nightmare for any business owner. Not only do you have to worry about the financial repercussions of not paying your employees, but you may also have to deal with legal consequences, too. However, if you find yourself in this situation, there’s no need to spiral because there are a few things you can do to mitigate the damage. Missing payroll There are a few common reasons why businesses miss payroll. The most common reason is simply that the business doesn't have enough money to pay their employees this month. This can be due to a slow period or unexpected expenses, or due to poor budgeting. Businesses also sometimes miss payroll because of a mistake somewhere in the payroll process. This could be due to using outdated software, an error in calculating hours worked, miscalculating taxes, or failing to properly process payroll deductions. Whatever the reason for missing payroll, it's important to take action immediately. The longer you wait, the more damage you'll do to your employees and your business. Better budgeting If you're missing payroll because you don't have enough money, then you need to take a close look at your budget. See where you can make cuts in other areas so that you can free up some cash to cover payroll. You may also need to take out a loan or line of credit to cover the shortfall. You should also take a close look at your budget to see where you can make changes so that you don't find yourself in this situation again. Ideally, you should have a cash reserve to act as a buffer so that even when an unexpected expense occurs or you have a quiet month, you still have enough funds available to pay your staff on time. Cash flow forecasting Another tool that can help you avoid missing payroll is cash flow forecasting. This involves estimating how much money will be coming into your business and when, and then using that information to plan your spending. This can help you identify potential problem areas so that you can take steps to avoid them. Payroll mistakes If you've missed payroll because of a mistake in the process, then you need to take steps to correct the mistake and prevent it from happening again. Being paid late or incorrectly angers and frustrates employees, so it's important to take action to make sure that this doesn't become a regular occurrence. Otherwise, you risk losing good employees. If you're using out-of-date software, consider upgrading to something more modern that will automate some of the payroll process and help you to avoid mistakes. If you're miscalculating hours worked, consider using time tracking software so that you have a more accurate record of employee hours. It's also worth considering outsourcing payroll to an accountant who can handle the process for you. This will help you to avoid the hassle and stress of dealing with payroll yourself, which can be a huge help when you're busy with other aspects of running your business. Communication Whatever the reason for missing payroll, it's important to communicate with your employees. They need to know what's going on and when they can expect to be paid. Be honest with them about the situation and keep them updated on what's happening. If you're having financial difficulties, let them know and explain what steps you're taking to rectify the situation. In the wake of a payroll error, transparency is key to maintaining employee trust. Missing payroll can cause a lot of damage to your business and employees, but there are steps you can take to mitigate the damage. Better budgeting, cash flow forecasting, and payroll mistakes can help you avoid missing payroll in the future. Communicating with employees is also key during these difficult times. If you're really struggling with payroll, hiring an accountant to advise you and manage your payroll is the easiest and most effective way to ensure that your business can stay afloat. In addition to putting efficient payroll systems in place, they will also help you to budget and forecast your cash flow properly to ensure that you always have enough money to meet your financial obligations. Call ADM Accountancy on 01242 679767 or visit www.admaccountancy.co.uk
By Andrew Moss December 20, 2023
When it comes to running a business, it's important to focus on the customers that are the most profitable. Not all customers are created equal, and some customers may even be dragging your business down. In this blog post, we will discuss how to identify your most profitable customers, and the next steps to take once you've established who your biggest profit drivers are. Differentiate Between Revenue and Profit Just because a customer spends a lot of money with you does not mean that they generate a lot of profit. To get a clear understanding of who your most profitable customers are, you need to take a closer look at your profit margins. To do this, you need to calculate your gross profit margin for each customer. This number will tell you what percentage of revenue is left after accounting for the costs of goods sold. For example, let's say that you have a customer who spends £100 with your company every month. To calculate your gross profit margin, you would take the total revenue (£100) and subtract the cost of goods or services sold (£40). This would leave you with a gross profit of £60. To calculate the gross profit margin, you would then take that £60 and divide it by the total revenue of £100, and this would leave you with a 60% margin. On the other hand, if a customer spends £300 per month with you but it costs you £250 to deliver their goods or services, you would be making a profit of £50. Despite the higher customer spend, your profit margin would stand at 16.6%. In this case, the customer who spends less with you is actually more profitable. So, while customer spend is important to consider, it's not the be-all and end-all when determining who your most valuable customers are. Sales Volume However, while one customer may generate an impressive profit margin, they may not necessarily drive a high volume of sales. In this case, you might want to consider customers who generate a high volume of sales, even if their profit margins are slightly lower. For example, let's say that you have two customers - Customer A spends £100 with you per month and has a gross profit margin of 60%, while Customer B spends £2,000 with you per month but only has a gross profit margin of 30%. Customer B is still generating twice as much profit for your business, even though their profit margin is lower. Consider Customer Lifetime Value When determining who your most profitable customers are, it's also important to consider customer lifetime value (CLV). This metric looks at the total amount of revenue that a customer will generate for your business over the course of their relationship with you. To calculate CLV, you need to take into account a number of factors, including the average purchase value, the number of purchases per year, customer retention rate, and the profit margin. For example, let's say that the average customer spends £100 with you per year, makes two purchases per year, and has a retention rate of 50%. Additionally, let's say that your profit margin is 50%. To calculate the CLV, you would take the average purchase value (£100) and multiply it by the number of purchases per year (2). This would give you a customer value of £200. You would then multiply this by the customer retention rate (50%), which would give you a CLV of £100. As you can see, the customer lifetime value can give you a more holistic view of how profitable a customer is likely to be in the long run. Trimming the Fat Sometimes, if a customer or client is simply not profitable, you might have to let them go. This can be a difficult decision to make, but it's important to remember that not every customer is going to be right for your business. Your time, and your staff's time, is a valuable resource. If you're spending too much time and effort trying to service a customer who isn't generating enough revenue or profit, then you may well be better off without them. By focusing on customers who really drive value for your business, you can free up time and resources to better serve your most profitable clients. This helps you to create a leaner and more profitable business that is ultimately more enjoyable and rewarding to run. Final Thoughts When it comes to determining who your most profitable customers are, there is no one-size-fits-all answer. It's important to take a variety of factors into account, including customer spend, gross profit margin, customer lifetime value, and more. By taking the time to analyse your data and understand how different customers contribute to your business' bottom line, you can make more informed decisions about where to focus your efforts – and increase profits in the process. ADM Accountancy Services Ltd is a Chartered Management Accountants based in Bishop's Cleeve, Cheltenham. We support clients' businesses throughout Cheltenham and the surrounding areas, including Tewkesbury, Gloucester, Stroud and Evesham. Call 01242 679767 or visit HOME - ADM ACCOUNTANCY SERVICES
By ADM Accountancy November 22, 2023
If you're running a business, then you need to understand net profit margin. In fact, this metric is one of the most important indicators of a company's financial health. In this quick guide, we'll explain what net profit margin is, how to calculate it and various factors that affect it. What is Net Profit Margin? Put simply, net profit is the amount of revenue that a company keeps after all of its expenses and taxes have been paid. The net profit margin is the percentage of revenue that the company keeps. So, if a company turns over £100,000 and keeps a net profit of £20,000, the net profit margin would be 20%. To calculate net profit margin, you first need to calculate net profit. You do this by subtracting all expenses from total revenue. This gives you the net profit figure. To get the margin, you then divide this figure by total revenue, and multiply by 100. With operating profit, you only subtract expenses that are directly related to the running of the business. This includes things like cost of goods sold, labour and rent. With net profit, you also subtract things like taxes and interest payments. Here's an example: Let's say a company has total revenue of £100,000 in a year. If its expenses total up to £60,000, then it's left with a net profit of £40,000. To calculate the margin, we divide the net profit by total revenue and multiply by 100. This gives us a net profit margin of 40%. Now that we know how to calculate it, let's take a look at some of the factors that can affect a company's net profit margin. Costs One of the most important factors affecting net profit margin is costs. The lower a company's costs in relation to revenue, the higher its margin will be. There are two main types of costs: Reduce variable costs. Variable costs are things like raw materials and labour that change in relation to production levels. If a company can find ways to reduce these costs, then its margin will increase. Reduce fixed costs. Fixed costs are things like rent and insurance that don't change in relation to production levels. Revenue Another important factor affecting net profit margin is revenue. The higher a company's revenue in relation to its costs, the higher its margin will be. There are two main ways to increase revenue: Increase prices. This is probably the most direct way to increase revenue. If a company raises its prices, then it will make more money on each sale. Increase sales volume. This is the other main way to increase revenue. If a company can sell more products or services, then it will make more money overall. Taxes Another important factor affecting net profit margin is taxes. By working with an accountant to create a good tax strategy, businesses can minimize the amount of taxes they have to pay and take full advantage of any incentives or breaks available to them. Comparing Net Profit Margin to Other Metrics Net profit margin is a useful metric, but it's important to put it into context. Here are some other financial metrics that can give you a more complete picture of a company's financial health: Gross profit margin. This metric measures the percentage of revenue that a company keeps after paying its cost of sales only. Operating profit margin. This metric measures the percentage of revenue that a company keeps after paying its operating costs. These are the costs associated with running the business, like labour and rent, as well as cost of sales. Return on assets, which is how much profit a company makes in relation to its assets. Debt-to-equity ratio. This metric measures a company's debt relative to its equity. As you can see, net profit margin is just one piece of the puzzle. To get a complete picture of a company's financial health, you need to look at a range of different metrics. Final Thoughts As you can see, net profit margin is a very important metric for businesses. It's a good idea to calculate it on a regular basis to track your company's financial health. By understanding the factors that affect it, you can gain a clearer picture of your business' overall financial health and make strategic decisions to improve your business's bottom line. Need help with your business accounting? Call ADM Accountancy on 01242 679767 or visit www.admaccountancy.co.uk .
By ADM Accountancy October 17, 2023
Scaling your small business is incredibly exciting, but there’s a lot to think about. It’s important to have solid rules and guidelines in place, and a clear plan to follow. If you’re ready to scale up your small business then read on for seven top tips to help you do it. 1) Hold onto your values Your values should always be at the heart of your business, so be careful not to lose sight of them as you scale up. After all, these values have been instrumental in helping you achieve success so far, so don’t sacrifice them as your company grows. 2) Identify your barriers What is getting in the way of your growth? What could go wrong as you scale up? Take a step back, put your emotions to one side and take an honest, objective look at your business. Do you lack funding? Are you experiencing cash flow issues? Do you have a high staff turnover rate? Are there problems with your current premises? Identifying your barriers to growth is the first step to overcoming them so don’t be afraid to take a long, hard look at your business. Every business has its weaknesses, so don’t be disheartened by yours but instead view them as an opportunity to improve. 3) Run the business you want, not the business you have In order to scale up successfully, you need to bridge the gap between where you currently are and where you want to be. What works for you right now might break as you begin to grow, so it’s important to put systems and SOPs in place that will continue to work seamlessly as you scale up. Take a look at your cash flow, team, IT systems, workflows and supply chain to see what is going to creak or even break as your business expands, and prepare accordingly. 4) Build the right team Leading on from the previous point, building a strong team of employees is an essential part of scaling your small business. You will need to take on more staff as you grow and ensure that they share your values. When hiring, place special importance on attitude and willingness to learn; you can teach an employee new skills but it’s very difficult to fix a negative mindset. Staff morale is essential to productivity and a low turnover rate, so it’s in your best interests to create a supportive company culture that helps each team member reach their potential. Remember that making your staff feel seen, heard and appreciated goes a lot further than fancy merchandise or an extravagant Christmas party ever will. 5) Learn from the competition Study your competitors who have successfully scaled up - how did they do it? What worked well for them, and what could they have done better? How did they change as they grew? Your competitors constitute a valuable learning opportunity, particularly when it comes to business growth. 6) Stay focused on customer service The last thing you want to do when scaling up is antagonise your customers. You must remain consistent with the quality of your customer service; scaling up will do more harm than good if it causes all of your customers to flock elsewhere. Of course, mistakes do happen but it’s important to rectify them as soon as possible, maintain honest communication with your customers and make them feel valued to keep them coming back. 7) Monitor your cash flow Many of the biggest challenges businesses face during the scale-up phase are cash flow related. Whilst you do have to spend in order to grow, it’s important to keep a close eye on your cash flow throughout this process so that you know where every penny is going. This way, you can identify and solve any issues as soon as they arise, and see off potential threats before they come to fruition. It’s also important to prepare an adequate cash reserve for emergencies and unforeseen costs so that bumps in the road don’t cause a total breakdown. Summary Whilst the scale-up phase can be challenging for small business owners, it’s also exciting and provides a great opportunity to build an even better business. Whilst we can’t promise that employing the above seven tips will make scaling your business 100% worry free, they can make the process significantly smoother and easier. Call ADM Accountancy for advice and support with your business accounts on 01242 679767.
By ADM Accountancy October 4, 2023
Bookkeeping might not be the most exciting part of running your small business, but it is an absolutely essential task that undoubtedly plays a big role in your financial success. Bad bookkeeping can lead to myriad problems down the line, such as missing out on tax deductions or having to pay unexpected penalties. Meanwhile, great bookkeeping helps you to maintain control and visibility of your finances, plan for the future, and make accurate decisions. What is bookkeeping? Bookkeeping is the process of tracking and recording all your financial transactions and is the foundation for all your accounting tasks. The end goal of any bookkeeping system is to have accurate financial records that you can use to make informed decisions. Bookkeeping terms to know Accounts Payable Accounts payable are the amounts of money that you owe to vendors and suppliers. This typically includes things like the bills from the website hosting service or your office supplies provider. Accounts Receivable Accounts receivable are the amounts of money that your customers owe you. This includes things like customer invoices, deposits, and payments towards services or products that you provide. Assets Assets are the items that your business owns. This includes physical assets such as computers, furniture, or vehicles, as well as intangible assets like intellectual property or software. Balance Sheet A balance sheet is a financial statement that summarizes the assets, liabilities, and equity of your business. Cost of Goods Sold The cost of goods sold (COGS) are the direct costs associated with producing goods or services, such as materials and labour. Expenses Expenses are the costs incurred in order to run your business, such as rent, office supplies, salary, or advertising. Equity Equity is the amount of money that your business has earned through profit or reinvestment. Liabilities Liabilities are debt that your business has taken on, such as loans, credit card balances, or lease payments. General Ledger The general ledger is the main record of your financial transactions, and it serves as a master account book for your business. It includes all accounts for your income, expenses, assets, liabilities, and equity. Journals Journals are used to record financial transactions in chronological order. These include cash disbursement journals, accounts payable journals, and accounts receivable journals. Reconciliation Reconciliation is the process of making sure that your financial records are accurate and up-to-date. This involves reviewing transactions, statements, and other documents to verify that they match up. Revenues Revenues are the income that your business earns from sales, services, or other activities. Payroll Payroll is the process of calculating and distributing wages to your employees. How to get your bookkeeping right Now that we've established some basic bookkeeping terms that you need to know, let's turn our attention to the actual process of getting your bookkeeping right. Here are some tips to help you get started. 1. Choose the right bookkeeping software There are plenty of great cloud software solutions and apps that make bookkeeping easier. Choosing the right one for your business will depend on a few key factors such as budget, features, and ease of use. 2. Set up a separate business bank account If you're using the same bank account for your business and personal transactions, or two businesses at once, that's a surefire way to make your bookkeeping far more complicated and frustrating than it needs to be. Setting up a separate bank account for your business will help you to keep everything organized and make tracking expenses much easier. 3. Automate as much as possible Having chosen the right bookkeeping software, it's important to take full advantage of its features. Look for ways to automate tasks like recurring bill payments, credit card charges, and customer invoices. Automating these processes can save you a lot of time and effort. 4. Stay on top of your records Bookkeeping is an ongoing process, so it's important to stay on top of your records. Make sure to update your accounts regularly, reconcile discrepancies in your bank statements, and review any invoices or receipts. 5. Create a process for document management Accurate bookkeeping requires that you keep up with all of your incoming and outgoing documents. Creating a process for document management will help you stay organized and make filing your taxes easier. 6. Budget for taxes One big mistake that many new business owners in particular tend to make is failing to budget for taxes. Set aside some money each month so that when tax season comes, you won't be caught by surprise. 7. Daily records A little-and-often approach to bookkeeping is the best way to ensure that you stay on top of your records. Make sure to keep a daily record of all transactions and reconcile your accounts weekly. 8. Track expenses carefully Having a clear record of all your expenses can help you to identify any potential problems or areas for improvement in the future. Take some time each month to review and categorize all your expenses. Bookkeeping is an essential part of running any business, and it's important to stay on top of it by taking the time to understand the basics and setting up a system that works for you. With the right tools and processes in place, bookkeeping can be manageable and empower you to make smarter decisions, creating a stronger and more financially solid business. Speak to one of the team at ADM Accountancy about our Bookkeeping service on 01242 679767 or visit: BOOKKEEPING - ADM ACCOUNTANCY SERVICES for more information
By Andrew Moss September 13, 2023
A business loan can propel your company to new heights but the process of securing one can seem daunting. By preparing and taking the proper steps, you can increase your chances of approval and get the financing you need to grow your business. Let's take a look at the six steps you need to take to secure a business loan. 1. Know your credit score Knowledge is power, and your credit score is one of the most important factors in securing a business loan. Your credit score is a number that lenders use to assess your creditworthiness. The higher your credit score, the better your chances of securing a loan and getting a lower interest rate. You can check your credit score for free with sites like Experian. If your credit score is low, you may want to work on improving it before you apply for a loan. You can do this by paying your bills on time, using credit responsibly and keeping your debt-to-credit ratio low. 2. Get crystal clear on your finances Lenders will want to see a clear picture of your financial situation before they approve a loan. This means having a firm understanding of your revenue, expenses, and cash flow. You should also be prepared to provide financial statements, such as your balance sheet and income statement. If you don't understand your financial situation or don't have all the necessary documentation, now is the time to get organised. This will not only make the loan process easier but will also help you run your business more effectively. 3. Consider different types of loans There are a variety of loans available for businesses, so it's important to do your research and figure out which one is right for you. Some common types of business loans include SBA loans, term loans and lines of credit. It's best to consult your accountant or financial advisor about which type of loan is best for your business. 4. Find the right lender Not all lenders are created equal. You'll want to find a lender that offers loans specifically for businesses in your industry. This way, you can be sure that they understand your business and have experience lending to companies like yours. This is also a good time to compare interest rates and terms. Be sure to shop around and get multiple quotes before you make a decision. 5. Gather the required documentation Once you've found a lender, you'll need to gather the required documentation. This can include things like your business licence, financial statements, and tax returns. Your accountant can help you put together the necessary paperwork and make sure everything is in order. 6. Make a compelling case for your loan When you're ready to apply for a loan, you'll need to make a strong case for why your business needs the financing. This means putting together a detailed business plan and loan proposal. Your business plan should outline your company's goals, financial situation, and how you plan to use the loan. If you take the time to prepare and follow these steps, you'll be in a much better position to secure a business loan for your business. Having the right financing in place can be the key to taking your business to the next level and achieving the growth you're looking for. Contact ADM Accountancy for advice on taking out loans for you business, on 01242 679767 .
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